— Help Center —
— Help Center —
Diagofit Support
Diagofit Support
Diagofit Support
Questions? Email info@diagofit.com
Questions? Email info@diagofit.com
Get help
Get help
Email info@diagofit.com. Tell us the email address on your Diagofit account and what’s going wrong; a screenshot helps. For questions about your plan, message your coaching team in the app.
Email info@diagofit.com. Tell us the email address on your Diagofit account and what’s going wrong; a screenshot helps. For questions about your plan, message your coaching team in the app.
If you think you may be having a medical emergency, call 911 (or your local emergency number). Diagofit coaching is not medical care, and messages and alerts are not monitored around the clock.
If you think you may be having a medical emergency, call 911 (or your local emergency number). Diagofit coaching is not medical care, and messages and alerts are not monitored around the clock.
Download your data
Download your data
You can get a copy of everything Diagofit holds about you (profile, consents, training, nutrition, health records, the messages you sent, your posts and links to your files) as one file.
You can get a copy of everything Diagofit holds about you (profile, consents, training, nutrition, health records, the messages you sent, your posts and links to your files) as one file.
1.
1.
iPhone app: Profile → Account → Download my data
iPhone app: Profile → Account → Download my data
2.
2.
Website (app.diagofit.com): Account → Download my data. Staff: Settings → My account.
Website (app.diagofit.com): Account → Download my data. Staff: Settings → My account.
You can make one export per hour.
You can make one export per hour.
Delete your account
Delete your account
Deleting your account is permanent. Your health, training and nutrition records, files and coaching thread are deleted, and messages and posts you sent to others stay, shown as from "Deleted user". The rest of your personal information is deleted or de-identified within 30 days, apart from the records the Privacy Policy says we keep (such as consent records). You may want to download your data first.
Deleting your account is permanent. Your health, training and nutrition records, files and coaching thread are deleted, and messages and posts you sent to others stay, shown as from "Deleted user". The rest of your personal information is deleted or de-identified within 30 days, apart from the records the Privacy Policy says we keep (such as consent records). You may want to download your data first.
1.
1.
iPhone app: Profile → Account → Delete account
iPhone app: Profile → Account → Delete account
2.
2.
Website (app.diagofit.com): Account → Delete account. Staff: Settings → My account.
Website (app.diagofit.com): Account → Delete account. Staff: Settings → My account.
3.
3.
By email: write to info@diagofit.com from the email address on your account, with the subject “Delete my account”.
By email: write to info@diagofit.com from the email address on your account, with the subject “Delete my account”.
Your privacy choices
Your privacy choices
1.
1.
Apple Health connection: Profile → Connected apps
Apple Health connection: Profile → Connected apps
2.
2.
Sharing Apple Health data with your coaching team, and your other consents: Profile → Consents (website: Account)
Sharing Apple Health data with your coaching team, and your other consents: Profile → Consents (website: Account)
3.
3.
AI meal photo analysis and usage analytics: Profile → Settings (website: Account)
AI meal photo analysis and usage analytics: Profile → Settings (website: Account)
4.
4.
Notifications: Profile → Notifications
Notifications: Profile → Notifications
Policies
Policies
3.
3.
Consumer Health Data Privacy Policy: diagofit.com/health-data-privacy
Consumer Health Data Privacy Policy: diagofit.com/health-data-privacy
Diagofit LLC · 8605 Santa Monica Blvd #174069, West Hollywood, CA 90069, USA · info@diagofit.com
Diagofit LLC · 8605 Santa Monica Blvd #174069, West Hollywood, CA 90069, USA · info@diagofit.com
DIAGOFIT
© 2026 Diagofit. All rights reserved.
DIAGOFIT
© 2026 Diagofit. All rights reserved.
Get help
Email info@diagofit.com. Tell us the email address on your Diagofit account and what’s going wrong; a screenshot helps. For questions about your plan, message your coaching team in the app.
If you think you may be having a medical emergency, call 911 (or your local emergency number). Diagofit coaching is not medical care, and messages and alerts are not monitored around the clock.
Download your data
You can get a copy of everything Diagofit holds about you (profile, consents, training, nutrition, health records, the messages you sent, your posts and links to your files) as one file.
1.
iPhone app: Profile → Account → Download my data
2.
Website (app.diagofit.com): Account → Download my data. Staff: Settings → My account.
You can make one export per hour.
Delete your account
Deleting your account is permanent. Your health, training and nutrition records, files and coaching thread are deleted, and messages and posts you sent to others stay, shown as from "Deleted user". The rest of your personal information is deleted or de-identified within 30 days, apart from the records the Privacy Policy says we keep (such as consent records). You may want to download your data first.
1.
iPhone app: Profile → Account → Delete account
2.
Website (app.diagofit.com): Account → Delete account. Staff: Settings → My account.
3.
By email: write to info@diagofit.com from the email address on your account, with the subject “Delete my account”.
Your privacy choices
1.
Apple Health connection: Profile → Connected apps
2.
Sharing Apple Health data with your coaching team, and your other consents: Profile → Consents (website: Account)
3.
AI meal photo analysis and usage analytics: Profile → Settings (website: Account)
4.
Notifications: Profile → Notifications
Policies
1.
Privacy Policy: diagofit.com/privacy
2.
Terms of Service: diagofit.com/terms
3.
Consumer Health Data Privacy Policy: diagofit.com/health-data-privacy
Diagofit LLC · 8605 Santa Monica Blvd #174069, West Hollywood, CA 90069, USA · info@diagofit.com
DIAGOFIT
© 2026 Diagofit. All rights reserved.