— Legal —
— Legal —
Diagofit Terms of Service
Diagofit Terms of Service
Diagofit Terms of Service
Effective date: October 30, 2026 · Version: 2026-10-30
Effective date: October 30, 2026 · Version: 2026-10-30
Contents
Contents
These Terms are an agreement between you and Diagofit LLC (“Diagofit”, “we”, “us”). They cover your use of the Diagofit iPhone app, the website at app.diagofit.com, and the community, courses, messaging and tools in them (together, the “Service”).
These Terms are an agreement between you and Diagofit LLC (“Diagofit”, “we”, “us”). They cover your use of the Diagofit iPhone app, the website at app.diagofit.com, and the community, courses, messaging and tools in them (together, the “Service”).
By creating an account or using the Service, you agree to these Terms, our Privacy Policy (diagofit.com/privacy) and our Consumer Health Data Privacy Policy (diagofit.com/health-data-privacy). If you don’t agree, don’t use the Service.
By creating an account or using the Service, you agree to these Terms, our Privacy Policy (diagofit.com/privacy) and our Consumer Health Data Privacy Policy (diagofit.com/health-data-privacy). If you don’t agree, don’t use the Service.
Please read Section 4 carefully. Diagofit provides coaching, not medical care.
Please read Section 4 carefully. Diagofit provides coaching, not medical care.
1.
1.
Who can use the Service
Who can use the Service
1.
1.
You must be at least 18 years old.
You must be at least 18 years old.
2.
2.
Accounts are by invitation only. You can only sign up with the email address Diagofit invited, and you may only use your own account.
Accounts are by invitation only. You can only sign up with the email address Diagofit invited, and you may only use your own account.
3.
3.
Clients use the Service while they are Diagofit coaching clients. Staff use it to deliver coaching and run the community.
Clients use the Service while they are Diagofit coaching clients. Staff use it to deliver coaching and run the community.
4.
4.
You may not use the Service if we have previously banned you, or if the law where you live doesn’t allow you to.
You may not use the Service if we have previously banned you, or if the law where you live doesn’t allow you to.
2.
2.
Your account
Your account
1.
1.
Keep your sign-in details secure (your password, your email account and, if you use it, your Apple ID).
Keep your sign-in details secure (your password, your email account and, if you use it, your Apple ID).
2.
2.
You’re responsible for what happens in your account. Tell us right away at info@diagofit.com if you think someone else has accessed it.
You’re responsible for what happens in your account. Tell us right away at info@diagofit.com if you think someone else has accessed it.
3.
3.
Keep your account details accurate.
Keep your account details accurate.
4.
4.
You can delete your account at any time in the app (Profile → Account → Delete account), on the website (Account → Delete account) or by emailing info@diagofit.com. Our Privacy Policy explains what happens to your data.
You can delete your account at any time in the app (Profile → Account → Delete account), on the website (Account → Delete account) or by emailing info@diagofit.com. Our Privacy Policy explains what happens to your data.
3.
3.
Coaching, fees and payment
Coaching, fees and payment
1.
1.
Your coaching program, fees, billing and refunds are covered by the terms you accepted when you bought coaching and by our Fulfillment Policy (diagofit.com/fulfillment), not by these Terms. If they conflict about coaching or payment, those terms win. On everything about the Service itself, these Terms apply.
Your coaching program, fees, billing and refunds are covered by the terms you accepted when you bought coaching and by our Fulfillment Policy (diagofit.com/fulfillment), not by these Terms. If they conflict about coaching or payment, those terms win. On everything about the Service itself, these Terms apply.
2.
2.
Nothing is sold inside the app. You pay Diagofit outside the app.
Nothing is sold inside the app. You pay Diagofit outside the app.
3.
3.
When your coaching ends, you keep read-only access to your own data for 30 days, so you can review it and download a copy. After that we close your account, and your data is kept and deleted as our Privacy Policy describes. You can download or delete your data at any time.
When your coaching ends, you keep read-only access to your own data for 30 days, so you can review it and download a copy. After that we close your account, and your data is kept and deleted as our Privacy Policy describes. You can download or delete your data at any time.
4.
4.
Coaching is not medical care
Coaching is not medical care
Please read this section carefully.
Please read this section carefully.
1.
1.
Diagofit provides fitness, nutrition and lifestyle coaching. Diagofit and its coaches are not your doctors, and the Service is not medical care, a medical service or a medical device. Nothing in the Service (including plans, protocols, course content, community posts, AI suggestions, alerts or messages from coaches or members) is medical advice, a diagnosis or treatment, or a substitute for care from a licensed healthcare professional.
Diagofit provides fitness, nutrition and lifestyle coaching. Diagofit and its coaches are not your doctors, and the Service is not medical care, a medical service or a medical device. Nothing in the Service (including plans, protocols, course content, community posts, AI suggestions, alerts or messages from coaches or members) is medical advice, a diagnosis or treatment, or a substitute for care from a licensed healthcare professional.
2.
2.
Talk to a licensed healthcare professional before you start, change or stop any training program, diet, medication, supplement or other substance, and about any symptoms or test results. Don’t ignore or delay medical advice because of something in the Service.
Talk to a licensed healthcare professional before you start, change or stop any training program, diet, medication, supplement or other substance, and about any symptoms or test results. Don’t ignore or delay medical advice because of something in the Service.
3.
3.
The Service does not monitor you for emergencies. Alerts and check-ins are reviewed during normal coaching, not around the clock. If you think you may be having a medical emergency, call 911 (or your local emergency number) immediately. If you are thinking about harming yourself, call or text 988 (the Suicide & Crisis Lifeline in the US) or your local crisis line.
The Service does not monitor you for emergencies. Alerts and check-ins are reviewed during normal coaching, not around the clock. If you think you may be having a medical emergency, call 911 (or your local emergency number) immediately. If you are thinking about harming yourself, call or text 988 (the Suicide & Crisis Lifeline in the US) or your local crisis line.
4.
4.
Protocols and substances. Your coach may record a protocol in the Service, and you may log doses, symptoms and bloodwork. The Service is a record-keeping and communication tool: it shows what your coach entered and what you log. It does not calculate doses, and it does not prescribe, sell, supply or source any medication or substance. Diagofit does not encourage the use of any substance that is illegal where you are or that you can’t lawfully obtain. You are responsible for making your own decisions with your healthcare professional, and for following the laws that apply to you.
Protocols and substances. Your coach may record a protocol in the Service, and you may log doses, symptoms and bloodwork. The Service is a record-keeping and communication tool: it shows what your coach entered and what you log. It does not calculate doses, and it does not prescribe, sell, supply or source any medication or substance. Diagofit does not encourage the use of any substance that is illegal where you are or that you can’t lawfully obtain. You are responsible for making your own decisions with your healthcare professional, and for following the laws that apply to you.
5.
5.
Assumption of risk. Exercise, dietary changes and the use of medications, hormones, peptides or other substances carry real risks, including serious injury, illness and death. You take part in coaching and use the Service voluntarily and at your own risk, and you are responsible for deciding whether any activity is right for you.
Assumption of risk. Exercise, dietary changes and the use of medications, hormones, peptides or other substances carry real risks, including serious injury, illness and death. You take part in coaching and use the Service voluntarily and at your own risk, and you are responsible for deciding whether any activity is right for you.
6.
6.
Bloodwork. If your coach gives you a link to order lab tests, the lab is an independent business. Your relationship with the lab, its results and any medical follow-up are between you, the lab and your healthcare professional.
Bloodwork. If your coach gives you a link to order lab tests, the lab is an independent business. Your relationship with the lab, its results and any medical follow-up are between you, the lab and your healthcare professional.
7.
7.
Information from Apple Health or an AI feature can be wrong or incomplete. Don’t rely on it for medical decisions.
Information from Apple Health or an AI feature can be wrong or incomplete. Don’t rely on it for medical decisions.
5.
5.
Messages, privacy and staff access
Messages, privacy and staff access
1.
1.
Authorized Diagofit staff can read all messages in the Service, including direct and group messages between members. They do so read-only, to deliver coaching, keep members safe, enforce these Terms and comply with the law, and each time they open a conversation they’re not part of, it is logged. Messages are not end-to-end encrypted. You agree to this when you sign up, as described in our Privacy Policy.
Authorized Diagofit staff can read all messages in the Service, including direct and group messages between members. They do so read-only, to deliver coaching, keep members safe, enforce these Terms and comply with the law, and each time they open a conversation they’re not part of, it is logged. Messages are not end-to-end encrypted. You agree to this when you sign up, as described in our Privacy Policy.
2.
2.
Your coaching team sees the health and progress information you log. Apple Health data is shared with them only if you turn sharing on.
Your coaching team sees the health and progress information you log. Apple Health data is shared with them only if you turn sharing on.
3.
3.
Our Privacy Policy and Consumer Health Data Privacy Policy explain how we handle your information.
Our Privacy Policy and Consumer Health Data Privacy Policy explain how we handle your information.
6.
6.
Community rules
Community rules
The Diagofit community only works if it’s safe and respectful. We have zero tolerance for objectionable content and abusive users. When you post, comment, message or upload anything, you must not:
The Diagofit community only works if it’s safe and respectful. We have zero tolerance for objectionable content and abusive users. When you post, comment, message or upload anything, you must not:
1.
1.
buy, sell, trade, source or advertise any medication, hormone, peptide, controlled substance or other drug, or ask for or share sources, vendors, prices, contact details for sellers, or payment details for these;
buy, sell, trade, source or advertise any medication, hormone, peptide, controlled substance or other drug, or ask for or share sources, vendors, prices, contact details for sellers, or payment details for these;
2.
2.
move conversations off the Service to do any of the above (for example by posting Telegram, WhatsApp or payment-app handles for that purpose);
move conversations off the Service to do any of the above (for example by posting Telegram, WhatsApp or payment-app handles for that purpose);
3.
3.
harass, threaten, bully, intimidate, dox or impersonate anyone, or post hate speech;
harass, threaten, bully, intimidate, dox or impersonate anyone, or post hate speech;
4.
4.
post sexual content, or any content that involves or sexualizes a minor;
post sexual content, or any content that involves or sexualizes a minor;
5.
5.
encourage self-harm, eating disorders or dangerous behavior, or tell others to ignore medical advice;
encourage self-harm, eating disorders or dangerous behavior, or tell others to ignore medical advice;
6.
6.
post health information that you present as fact when you know it is false or misleading;
post health information that you present as fact when you know it is false or misleading;
7.
7.
share another member’s personal or health information, or screenshots of their messages, without their permission;
share another member’s personal or health information, or screenshots of their messages, without their permission;
8.
8.
post content you don’t have the right to share, including other people’s copyrighted material, or Diagofit course content outside the Service;
post content you don’t have the right to share, including other people’s copyrighted material, or Diagofit course content outside the Service;
9.
9.
post spam, unauthorized ads or promotions, malware or misleading links; or
post spam, unauthorized ads or promotions, malware or misleading links; or
10.
10.
break any law.
break any law.
Reporting and blocking. You can report any post, comment, message or member, and you can block a member. Some words and patterns flag content for review automatically, and some content may be held until a moderator checks it. We review reports promptly and remove content and members that break these rules.
Reporting and blocking. You can report any post, comment, message or member, and you can block a member. Some words and patterns flag content for review automatically, and some content may be held until a moderator checks it. We review reports promptly and remove content and members that break these rules.
What we may do. We may remove or hide content, restrict your ability to post or message, require your posts to be reviewed first, suspend or ban your account, and, where appropriate, report content to the authorities. We decide at our discretion, and we don’t have to monitor everything, but we may.
What we may do. We may remove or hide content, restrict your ability to post or message, require your posts to be reviewed first, suspend or ban your account, and, where appropriate, report content to the authorities. We decide at our discretion, and we don’t have to monitor everything, but we may.
7.
7.
Your content
Your content
1.
1.
You own the content you post, upload or send (“Your Content”), such as posts, messages, photos, voice notes and logs.
You own the content you post, upload or send (“Your Content”), such as posts, messages, photos, voice notes and logs.
2.
2.
You give Diagofit a worldwide, non-exclusive, royalty-free license to store, copy, display and process Your Content only to operate, provide, secure and improve the Service for you and the members you share it with, and as our Privacy Policy describes. This license ends when Your Content is deleted from the Service, except for copies we must keep by law, copies in backups until they’re overwritten, and content others have already shared or replied to.
You give Diagofit a worldwide, non-exclusive, royalty-free license to store, copy, display and process Your Content only to operate, provide, secure and improve the Service for you and the members you share it with, and as our Privacy Policy describes. This license ends when Your Content is deleted from the Service, except for copies we must keep by law, copies in backups until they’re overwritten, and content others have already shared or replied to.
3.
3.
We won’t use your photos, progress photos, results or health data in marketing or advertising without your separate, written permission.
We won’t use your photos, progress photos, results or health data in marketing or advertising without your separate, written permission.
4.
4.
You confirm you have the rights to Your Content and that it doesn’t break these Terms or anyone else’s rights.
You confirm you have the rights to Your Content and that it doesn’t break these Terms or anyone else’s rights.
8.
8.
Diagofit’s content
Diagofit’s content
1.
1.
The Service and its content (including courses, lessons, videos, programs, workout templates, exercise videos, text, graphics, logos and software) belong to Diagofit or its licensors and are protected by intellectual property laws.
The Service and its content (including courses, lessons, videos, programs, workout templates, exercise videos, text, graphics, logos and software) belong to Diagofit or its licensors and are protected by intellectual property laws.
2.
2.
We give you a personal, non-transferable, revocable license to use the Service and its content for your own coaching while you are a member. You may not copy, download (unless the Service offers a download), record, share, resell or publish any of it, or use it to build a competing product.
We give you a personal, non-transferable, revocable license to use the Service and its content for your own coaching while you are a member. You may not copy, download (unless the Service offers a download), record, share, resell or publish any of it, or use it to build a competing product.
3.
3.
Exercise videos may be licensed from third parties and are subject to their terms.
Exercise videos may be licensed from third parties and are subject to their terms.
4.
4.
If you send us ideas or feedback, we may use them without paying you or owing you anything.
If you send us ideas or feedback, we may use them without paying you or owing you anything.
9.
9.
Copyright complaints
Copyright complaints
If you believe content in the Service infringes your copyright, email info@diagofit.com with your contact details, the work you say is infringed, and where the content is in the Service. We’ll review it, may remove the content, and in appropriate cases will close the accounts of repeat infringers.
If you believe content in the Service infringes your copyright, email info@diagofit.com with your contact details, the work you say is infringed, and where the content is in the Service. We’ll review it, may remove the content, and in appropriate cases will close the accounts of repeat infringers.
10.
10.
Acceptable use of the Service
Acceptable use of the Service
You may not:
You may not:
1.
1.
access the Service through automated means (scraping, bots), or try to get around its security or access controls;
access the Service through automated means (scraping, bots), or try to get around its security or access controls;
2.
2.
access other people’s accounts or data, or try to;
access other people’s accounts or data, or try to;
3.
3.
reverse engineer the app, except where the law allows;
reverse engineer the app, except where the law allows;
4.
4.
interfere with or overload the Service; or
interfere with or overload the Service; or
5.
5.
use the Service for anything unlawful or to harm anyone.
use the Service for anything unlawful or to harm anyone.
11.
11.
Connected services
Connected services
1.
1.
If you connect Apple Health, your use of it is governed by Apple’s own terms and privacy policy. We aren’t responsible for it or for the accuracy of its data, and Apple makes no warranties to you through Diagofit and has no liability to you under these Terms. Apple is not affiliated with, and does not endorse, Diagofit.
If you connect Apple Health, your use of it is governed by Apple’s own terms and privacy policy. We aren’t responsible for it or for the accuracy of its data, and Apple makes no warranties to you through Diagofit and has no liability to you under these Terms. Apple is not affiliated with, and does not endorse, Diagofit.
2.
2.
Third-party websites linked from the Service (such as labs) are not under our control.
Third-party websites linked from the Service (such as labs) are not under our control.
12.
12.
Changes to the Service
Changes to the Service
We're always improving the Service, so features may change, be added or be removed. We may suspend the Service for maintenance or to deal with security issues.
We're always improving the Service, so features may change, be added or be removed. We may suspend the Service for maintenance or to deal with security issues.
13.
13.
Ending your use
Ending your use
1.
1.
You can stop using the Service and delete your account at any time.
You can stop using the Service and delete your account at any time.
2.
2.
We may suspend or close your account if you break these Terms, when your coaching ends (see Section 3), if we are required to by law, or if your use creates risk for Diagofit or other members. Where reasonable, we’ll tell you why.
We may suspend or close your account if you break these Terms, when your coaching ends (see Section 3), if we are required to by law, or if your use creates risk for Diagofit or other members. Where reasonable, we’ll tell you why.
3.
3.
Sections 4, 7 (to the extent it survives), 8, 14, 15, 16, 17 and 18 continue after your account ends.
Sections 4, 7 (to the extent it survives), 8, 14, 15, 16, 17 and 18 continue after your account ends.
14.
14.
Disclaimers
Disclaimers
To the fullest extent the law allows, the Service is provided "as is" and "as available". Diagofit makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement and accuracy. We don't promise that the Service will be uninterrupted, error-free or secure, that data will never be lost, that alerts or reminders will always be delivered, or that you'll achieve any particular result. Content from other members, connected services and AI features is not checked by us for accuracy. Some places don't allow these exclusions, so some may not apply to you.
To the fullest extent the law allows, the Service is provided "as is" and "as available". Diagofit makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement and accuracy. We don't promise that the Service will be uninterrupted, error-free or secure, that data will never be lost, that alerts or reminders will always be delivered, or that you'll achieve any particular result. Content from other members, connected services and AI features is not checked by us for accuracy. Some places don't allow these exclusions, so some may not apply to you.
15.
15.
Limitation of liability
Limitation of liability
To the fullest extent the law allows:
To the fullest extent the law allows:
1.
1.
Diagofit and its owners, staff, coaches and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from or related to the Service or these Terms; and
Diagofit and its owners, staff, coaches and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from or related to the Service or these Terms; and
2.
2.
Diagofit’s total liability for all claims arising from or related to the Service or these Terms is limited to the greater of (a) the amount you paid Diagofit for coaching in the 12 months before the claim arose, and (b) US $100.
Diagofit’s total liability for all claims arising from or related to the Service or these Terms is limited to the greater of (a) the amount you paid Diagofit for coaching in the 12 months before the claim arose, and (b) US $100.
These limits apply whatever the legal theory, and even if we were told the damage was possible. They don't limit liability for gross negligence, willful misconduct, fraud, or anything else the law doesn't allow us to limit.
These limits apply whatever the legal theory, and even if we were told the damage was possible. They don't limit liability for gross negligence, willful misconduct, fraud, or anything else the law doesn't allow us to limit.
16.
16.
Indemnity
Indemnity
You agree to defend and indemnify Diagofit and its owners, staff, coaches and contractors against claims, losses and costs (including reasonable legal fees) brought by third parties that arise from Your Content, your breach of these Terms or your violation of the law or anyone's rights.
You agree to defend and indemnify Diagofit and its owners, staff, coaches and contractors against claims, losses and costs (including reasonable legal fees) brought by third parties that arise from Your Content, your breach of these Terms or your violation of the law or anyone's rights.
17.
17.
Disputes
Disputes
1.
1.
Talk to us first. If you have a dispute with us, email info@diagofit.com with a description of the issue. We’ll both try in good faith to resolve it within 60 days before either of us starts a formal proceeding.
Talk to us first. If you have a dispute with us, email info@diagofit.com with a description of the issue. We’ll both try in good faith to resolve it within 60 days before either of us starts a formal proceeding.
2.
2.
Governing law. These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.
Governing law. These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.
3.
3.
Where. Any dispute that isn’t resolved informally will be decided only in the state or federal courts located in Los Angeles County, California, and you and Diagofit agree to their jurisdiction. Either of us may bring a claim in small claims court instead, if it qualifies.
Where. Any dispute that isn’t resolved informally will be decided only in the state or federal courts located in Los Angeles County, California, and you and Diagofit agree to their jurisdiction. Either of us may bring a claim in small claims court instead, if it qualifies.
4.
4.
If you live outside the US, you may also have the right to bring claims in your home courts under mandatory local law.
If you live outside the US, you may also have the right to bring claims in your home courts under mandatory local law.
18.
18.
Apple App Store terms
Apple App Store terms
If you downloaded the app from Apple's App Store:
If you downloaded the app from Apple's App Store:
1.
1.
These Terms are between you and Diagofit only, not Apple. Diagofit, not Apple, is solely responsible for the app and its content.
These Terms are between you and Diagofit only, not Apple. Diagofit, not Apple, is solely responsible for the app and its content.
2.
2.
Your license to use the app is limited to Apple-branded devices you own or control, as allowed by the Usage Rules in Apple’s Media Services Terms.
Your license to use the app is limited to Apple-branded devices you own or control, as allowed by the Usage Rules in Apple’s Media Services Terms.
3.
3.
Apple has no obligation to provide maintenance or support for the app.
Apple has no obligation to provide maintenance or support for the app.
4.
4.
If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the fullest extent the law allows, Apple has no other warranty obligation for the app, and any other claims, losses, liabilities, damages, costs or expenses from a failure to conform to a warranty are Diagofit’s responsibility (to the extent they aren’t disclaimed in these Terms).
If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the fullest extent the law allows, Apple has no other warranty obligation for the app, and any other claims, losses, liabilities, damages, costs or expenses from a failure to conform to a warranty are Diagofit’s responsibility (to the extent they aren’t disclaimed in these Terms).
5.
5.
Diagofit, not Apple, is responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and consumer protection, privacy or similar claims.
Diagofit, not Apple, is responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and consumer protection, privacy or similar claims.
6.
6.
If a third party claims the app or your use of it infringes their intellectual property, Diagofit, not Apple, is responsible for the investigation, defense, settlement and discharge of that claim.
If a third party claims the app or your use of it infringes their intellectual property, Diagofit, not Apple, is responsible for the investigation, defense, settlement and discharge of that claim.
7.
7.
You confirm that you are not located in a country subject to a US government embargo or designated as a “terrorist supporting” country, and that you are not on any US government list of prohibited or restricted parties.
You confirm that you are not located in a country subject to a US government embargo or designated as a “terrorist supporting” country, and that you are not on any US government list of prohibited or restricted parties.
8.
8.
You must comply with any third-party terms that apply when using the app (for example, your mobile carrier’s terms).
You must comply with any third-party terms that apply when using the app (for example, your mobile carrier’s terms).
9.
9.
Apple and its subsidiaries are third-party beneficiaries of these Terms, and once you accept them, Apple may enforce them against you.
Apple and its subsidiaries are third-party beneficiaries of these Terms, and once you accept them, Apple may enforce them against you.
10.
10.
Questions, complaints or claims about the app go to Diagofit at the contact details below.
Questions, complaints or claims about the app go to Diagofit at the contact details below.
19.
19.
General
General
1.
1.
Changes to these Terms. We may update these Terms. If a change is material, we’ll tell you in the app or by email before it takes effect, and where required ask you to accept it again. If you keep using the Service after a change takes effect, you accept the new Terms. If you don’t agree, stop using the Service and delete your account.
Changes to these Terms. We may update these Terms. If a change is material, we’ll tell you in the app or by email before it takes effect, and where required ask you to accept it again. If you keep using the Service after a change takes effect, you accept the new Terms. If you don’t agree, stop using the Service and delete your account.
2.
2.
Entire agreement. These Terms, the Privacy Policy, the Consumer Health Data Privacy Policy and the terms you accepted when you bought coaching are the whole agreement between you and Diagofit about the Service.
Entire agreement. These Terms, the Privacy Policy, the Consumer Health Data Privacy Policy and the terms you accepted when you bought coaching are the whole agreement between you and Diagofit about the Service.
3.
3.
Severability. If any part of these Terms can’t be enforced, the rest still applies.
Severability. If any part of these Terms can’t be enforced, the rest still applies.
4.
4.
No waiver. If we don’t enforce a right, we haven’t given it up.
No waiver. If we don’t enforce a right, we haven’t given it up.
5.
5.
Assignment. You can’t transfer these Terms to anyone else. We can transfer them as part of a merger, acquisition or sale of assets.
Assignment. You can’t transfer these Terms to anyone else. We can transfer them as part of a merger, acquisition or sale of assets.
6.
6.
Events beyond our control. We aren’t responsible for delays or failures caused by events outside our reasonable control.
Events beyond our control. We aren’t responsible for delays or failures caused by events outside our reasonable control.
7.
7.
Notices. We’ll send notices to the email on your account or show them in the app.
Notices. We’ll send notices to the email on your account or show them in the app.
8.
8.
California users. You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.
California users. You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.
20.
20.
Contact
Contact
Diagofit LLC
Email: info@diagofit.com
Mail: 8605 Santa Monica Blvd #174069, West Hollywood, CA 90069, USA
Diagofit LLC
Email: info@diagofit.com
Mail: 8605 Santa Monica Blvd #174069, West Hollywood, CA 90069, USA
DIAGOFIT
© 2026 Diagofit. All rights reserved.
DIAGOFIT
© 2026 Diagofit. All rights reserved.
— Legal —
Diagofit Terms of Service
Effective date: October 30, 2026 · Version: 2026-10-30
Contents
These Terms are an agreement between you and Diagofit LLC (“Diagofit”, “we”, “us”). They cover your use of the Diagofit iPhone app, the website at app.diagofit.com, and the community, courses, messaging and tools in them (together, the “Service”).
By creating an account or using the Service, you agree to these Terms, our Privacy Policy (diagofit.com/privacy) and our Consumer Health Data Privacy Policy (diagofit.com/health-data-privacy). If you don’t agree, don’t use the Service.
Please read Section 4 carefully. Diagofit provides coaching, not medical care.
1.
Who can use the Service
1.
You must be at least 18 years old.
2.
Accounts are by invitation only. You can only sign up with the email address Diagofit invited, and you may only use your own account.
3.
Clients use the Service while they are Diagofit coaching clients. Staff use it to deliver coaching and run the community.
4.
You may not use the Service if we have previously banned you, or if the law where you live doesn’t allow you to.
2.
Your account
1.
Keep your sign-in details secure (your password, your email account and, if you use it, your Apple ID).
2.
You’re responsible for what happens in your account. Tell us right away at info@diagofit.com if you think someone else has accessed it.
3.
Keep your account details accurate.
4.
You can delete your account at any time in the app (Profile → Account → Delete account), on the website (Account → Delete account) or by emailing info@diagofit.com. Our Privacy Policy explains what happens to your data.
3.
Coaching, fees and payment
1.
Your coaching program, fees, billing and refunds are covered by the terms you accepted when you bought coaching and by our Fulfillment Policy (diagofit.com/fulfillment), not by these Terms. If they conflict about coaching or payment, those terms win. On everything about the Service itself, these Terms apply.
2.
Nothing is sold inside the app. You pay Diagofit outside the app.
3.
When your coaching ends, you keep read-only access to your own data for 30 days, so you can review it and download a copy. After that we close your account, and your data is kept and deleted as our Privacy Policy describes. You can download or delete your data at any time.
4.
Coaching is not medical care
Please read this section carefully.
1.
Diagofit provides fitness, nutrition and lifestyle coaching. Diagofit and its coaches are not your doctors, and the Service is not medical care, a medical service or a medical device. Nothing in the Service (including plans, protocols, course content, community posts, AI suggestions, alerts or messages from coaches or members) is medical advice, a diagnosis or treatment, or a substitute for care from a licensed healthcare professional.
2.
Talk to a licensed healthcare professional before you start, change or stop any training program, diet, medication, supplement or other substance, and about any symptoms or test results. Don’t ignore or delay medical advice because of something in the Service.
3.
The Service does not monitor you for emergencies. Alerts and check-ins are reviewed during normal coaching, not around the clock. If you think you may be having a medical emergency, call 911 (or your local emergency number) immediately. If you are thinking about harming yourself, call or text 988 (the Suicide & Crisis Lifeline in the US) or your local crisis line.
4.
Protocols and substances. Your coach may record a protocol in the Service, and you may log doses, symptoms and bloodwork. The Service is a record-keeping and communication tool: it shows what your coach entered and what you log. It does not calculate doses, and it does not prescribe, sell, supply or source any medication or substance. Diagofit does not encourage the use of any substance that is illegal where you are or that you can’t lawfully obtain. You are responsible for making your own decisions with your healthcare professional, and for following the laws that apply to you.
5.
Assumption of risk. Exercise, dietary changes and the use of medications, hormones, peptides or other substances carry real risks, including serious injury, illness and death. You take part in coaching and use the Service voluntarily and at your own risk, and you are responsible for deciding whether any activity is right for you.
6.
Bloodwork. If your coach gives you a link to order lab tests, the lab is an independent business. Your relationship with the lab, its results and any medical follow-up are between you, the lab and your healthcare professional.
7.
Information from Apple Health or an AI feature can be wrong or incomplete. Don’t rely on it for medical decisions.
5.
Messages, privacy and staff access
1.
Authorized Diagofit staff can read all messages in the Service, including direct and group messages between members. They do so read-only, to deliver coaching, keep members safe, enforce these Terms and comply with the law, and each time they open a conversation they’re not part of, it is logged. Messages are not end-to-end encrypted. You agree to this when you sign up, as described in our Privacy Policy.
2.
Your coaching team sees the health and progress information you log. Apple Health data is shared with them only if you turn sharing on.
3.
Our Privacy Policy and Consumer Health Data Privacy Policy explain how we handle your information.
6.
Community rules
The Diagofit community only works if it’s safe and respectful. We have zero tolerance for objectionable content and abusive users. When you post, comment, message or upload anything, you must not:
1.
buy, sell, trade, source or advertise any medication, hormone, peptide, controlled substance or other drug, or ask for or share sources, vendors, prices, contact details for sellers, or payment details for these;
2.
move conversations off the Service to do any of the above (for example by posting Telegram, WhatsApp or payment-app handles for that purpose);
3.
harass, threaten, bully, intimidate, dox or impersonate anyone, or post hate speech;
4.
post sexual content, or any content that involves or sexualizes a minor;
5.
encourage self-harm, eating disorders or dangerous behavior, or tell others to ignore medical advice;
6.
post health information that you present as fact when you know it is false or misleading;
7.
share another member’s personal or health information, or screenshots of their messages, without their permission;
8.
post content you don’t have the right to share, including other people’s copyrighted material, or Diagofit course content outside the Service;
9.
post spam, unauthorized ads or promotions, malware or misleading links; or
10.
break any law.
Reporting and blocking. You can report any post, comment, message or member, and you can block a member. Some words and patterns flag content for review automatically, and some content may be held until a moderator checks it. We review reports promptly and remove content and members that break these rules.
What we may do. We may remove or hide content, restrict your ability to post or message, require your posts to be reviewed first, suspend or ban your account, and, where appropriate, report content to the authorities. We decide at our discretion, and we don’t have to monitor everything, but we may.
7.
Your content
1.
You own the content you post, upload or send (“Your Content”), such as posts, messages, photos, voice notes and logs.
2.
You give Diagofit a worldwide, non-exclusive, royalty-free license to store, copy, display and process Your Content only to operate, provide, secure and improve the Service for you and the members you share it with, and as our Privacy Policy describes. This license ends when Your Content is deleted from the Service, except for copies we must keep by law, copies in backups until they’re overwritten, and content others have already shared or replied to.
3.
We won’t use your photos, progress photos, results or health data in marketing or advertising without your separate, written permission.
4.
You confirm you have the rights to Your Content and that it doesn’t break these Terms or anyone else’s rights.
8.
Diagofit’s content
1.
The Service and its content (including courses, lessons, videos, programs, workout templates, exercise videos, text, graphics, logos and software) belong to Diagofit or its licensors and are protected by intellectual property laws.
2.
We give you a personal, non-transferable, revocable license to use the Service and its content for your own coaching while you are a member. You may not copy, download (unless the Service offers a download), record, share, resell or publish any of it, or use it to build a competing product.
3.
Exercise videos may be licensed from third parties and are subject to their terms.
4.
If you send us ideas or feedback, we may use them without paying you or owing you anything.
9.
Copyright complaints
If you believe content in the Service infringes your copyright, email info@diagofit.com with your contact details, the work you say is infringed, and where the content is in the Service. We’ll review it, may remove the content, and in appropriate cases will close the accounts of repeat infringers.
10.
Acceptable use of the Service
You may not:
1.
access the Service through automated means (scraping, bots), or try to get around its security or access controls;
2.
access other people’s accounts or data, or try to;
3.
reverse engineer the app, except where the law allows;
4.
interfere with or overload the Service; or
5.
use the Service for anything unlawful or to harm anyone.
11.
Connected services
1.
If you connect Apple Health, your use of it is governed by Apple’s own terms and privacy policy. We aren’t responsible for it or for the accuracy of its data, and Apple makes no warranties to you through Diagofit and has no liability to you under these Terms. Apple is not affiliated with, and does not endorse, Diagofit.
2.
Third-party websites linked from the Service (such as labs) are not under our control.
12.
Changes to the Service
We're always improving the Service, so features may change, be added or be removed. We may suspend the Service for maintenance or to deal with security issues.
13.
Ending your use
1.
You can stop using the Service and delete your account at any time.
2.
We may suspend or close your account if you break these Terms, when your coaching ends (see Section 3), if we are required to by law, or if your use creates risk for Diagofit or other members. Where reasonable, we’ll tell you why.
3.
Sections 4, 7 (to the extent it survives), 8, 14, 15, 16, 17 and 18 continue after your account ends.
14.
Disclaimers
To the fullest extent the law allows, the Service is provided "as is" and "as available". Diagofit makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement and accuracy. We don't promise that the Service will be uninterrupted, error-free or secure, that data will never be lost, that alerts or reminders will always be delivered, or that you'll achieve any particular result. Content from other members, connected services and AI features is not checked by us for accuracy. Some places don't allow these exclusions, so some may not apply to you.
15.
Limitation of liability
To the fullest extent the law allows:
1.
Diagofit and its owners, staff, coaches and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from or related to the Service or these Terms; and
2.
Diagofit’s total liability for all claims arising from or related to the Service or these Terms is limited to the greater of (a) the amount you paid Diagofit for coaching in the 12 months before the claim arose, and (b) US $100.
These limits apply whatever the legal theory, and even if we were told the damage was possible. They don't limit liability for gross negligence, willful misconduct, fraud, or anything else the law doesn't allow us to limit.
16.
Indemnity
You agree to defend and indemnify Diagofit and its owners, staff, coaches and contractors against claims, losses and costs (including reasonable legal fees) brought by third parties that arise from Your Content, your breach of these Terms or your violation of the law or anyone's rights.
17.
Disputes
1.
Talk to us first. If you have a dispute with us, email info@diagofit.com with a description of the issue. We’ll both try in good faith to resolve it within 60 days before either of us starts a formal proceeding.
2.
Governing law. These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.
3.
Where. Any dispute that isn’t resolved informally will be decided only in the state or federal courts located in Los Angeles County, California, and you and Diagofit agree to their jurisdiction. Either of us may bring a claim in small claims court instead, if it qualifies.
4.
If you live outside the US, you may also have the right to bring claims in your home courts under mandatory local law.
18.
Apple App Store terms
If you downloaded the app from Apple's App Store:
1.
These Terms are between you and Diagofit only, not Apple. Diagofit, not Apple, is solely responsible for the app and its content.
2.
Your license to use the app is limited to Apple-branded devices you own or control, as allowed by the Usage Rules in Apple’s Media Services Terms.
3.
Apple has no obligation to provide maintenance or support for the app.
4.
If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the fullest extent the law allows, Apple has no other warranty obligation for the app, and any other claims, losses, liabilities, damages, costs or expenses from a failure to conform to a warranty are Diagofit’s responsibility (to the extent they aren’t disclaimed in these Terms).
5.
Diagofit, not Apple, is responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and consumer protection, privacy or similar claims.
6.
If a third party claims the app or your use of it infringes their intellectual property, Diagofit, not Apple, is responsible for the investigation, defense, settlement and discharge of that claim.
7.
You confirm that you are not located in a country subject to a US government embargo or designated as a “terrorist supporting” country, and that you are not on any US government list of prohibited or restricted parties.
8.
You must comply with any third-party terms that apply when using the app (for example, your mobile carrier’s terms).
9.
Apple and its subsidiaries are third-party beneficiaries of these Terms, and once you accept them, Apple may enforce them against you.
10.
Questions, complaints or claims about the app go to Diagofit at the contact details below.
19.
General
1.
Changes to these Terms. We may update these Terms. If a change is material, we’ll tell you in the app or by email before it takes effect, and where required ask you to accept it again. If you keep using the Service after a change takes effect, you accept the new Terms. If you don’t agree, stop using the Service and delete your account.
2.
Entire agreement. These Terms, the Privacy Policy, the Consumer Health Data Privacy Policy and the terms you accepted when you bought coaching are the whole agreement between you and Diagofit about the Service.
3.
Severability. If any part of these Terms can’t be enforced, the rest still applies.
4.
No waiver. If we don’t enforce a right, we haven’t given it up.
5.
Assignment. You can’t transfer these Terms to anyone else. We can transfer them as part of a merger, acquisition or sale of assets.
6.
Events beyond our control. We aren’t responsible for delays or failures caused by events outside our reasonable control.
7.
Notices. We’ll send notices to the email on your account or show them in the app.
8.
California users. You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.
20.
Contact
Diagofit LLC
Email: info@diagofit.com
Mail: 8605 Santa Monica Blvd #174069, West Hollywood, CA 90069, USA
DIAGOFIT
© 2026 Diagofit. All rights reserved.